What is ISO 10013 about?
ISO 10013 discusses quality management systems. This International Standard can help you to improve your organizations quality management system by utilising the organization’s past performance records. ISO 10013 gives guidance for the development and maintenance of the documented information necessary to support an effective quality management system, tailored to the specific needs of the organization.
ISO 10013 can also be used to support other management systems, for example, environmental or occupational health and safety management systems.
Who is ISO 10013 for?
ISO 10013 on quality management system is beneficial for all organizations, regardless of size, complexity, or business model. Specific users can be:
- Management board members
- Business owners
- HR managers
- Quality control executives
Why should you use ISO 10013?
Documented information enables the knowledge and experiences of the organization to be preserved and can generate value to support the improvement of products or services.
ISO 10013 provides guidance for the development and maintenance of documented information. The adoption of ISO 10013 can help you improve your organization’s overall performance and provide a sound basis for sustainable development initiatives.
ISO 10013 enables you to understand the expectations of your organization’s clients and interested parties, and in achieving satisfaction with its products and services through documented information.
What’s changed since the last update?
BS ISO 10013:2021 supersedes PD ISO/TR 10013:2001. BS ISO 10013:2021 includes some technical changes concerning PD ISO/TR 10013:2001. These include:
- It has been aligned with the new structure and requirements of ISO 9001:2015, notably the documentation requirements
- The original hierarchy of documentation is no longer used but left open for the user.