Drinking water, wastewater and stormwater systems and services. Guidelines for the provision of alternative water service for essential facilities during a crisis

Drinking water, wastewater and stormwater systems and services. Guidelines for the provision of alternative water service for essential facilities during a crisis

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1   Scope

This document provides guidelines for alternative water service (AWS) provision during a crisis for the ongoing operation of essential facilities.
This document addresses:
  • — AWS principles and methods;
  • — AWS operational planning and implementation.
This document is not applicable to:
  • — planned water supply interruptions forming part of the drinking water utility's normal operations;

    NOTE However, many of the principles and methods described can be appropriate in such circumstances.

  • — water supplied to temporary settlements, such as refugee camps;
  • — the development and implementation of a crisis management system for water service, which is covered by ISO 24518[1] and ISO/TS 24520,[2] or the development and implementation of AWS provision during a crisis for private users, which is covered by ISO 24527.[3]